While none of our products contain dairy as an ingredients some are made on equipment which also produces products with dairy in them so some do carry the warning “may contain traces of dairy”. People with allergies should closely check the labels for each product before purchasing.
In an ideal world manufacturers of vegan products would be big enough to have their own dedicated vegan facilities but unfortunately most still have to share factories with other businesses who may manufacture products that contain dairy. Some of our products also come from companies who produce both vegan and non-vegan products, we stock their vegan products as we hope to encourage them to expand their vegan ranges. In both cases, while every effort is made to keep equipment clean and separate there is a very slim chance that an airborne particle may reach this equipment. Legally this slim possibility must be declared.
Once you've earned enough OVS points, you'll be eligible to redeem your points such as a discount coupons or free gifts.
You can redeem points by signing into your account at our store and then clicking on "你的 OVS 獎賞" tab at the left hand side of the screen.
When the rewards program pop-up appears, you will do the following steps:
Click on the link that says 'See rewards you can earn'. This will take you to your Rewards page.
In the Rewards page, click 'Redeem' on the coupon that you would like to redeem.
Once you have redeemed your coupon, a section will appear with the coupon code that you can copy and paste the code during the checkout process. (an email will also be sent to them with the coupon code for safe-keeping).